Terms of sale

Last updated 11 November 2026. These terms apply to purchases from Ochre & Iron. Ochre & Iron is a business name of Plain Sense Consulting Pty Ltd (ABN 75 703 380 607, ACN 703 380 607), Suite 111, 5/90 Mitchell Street, Darwin City NT 0800.

Test mode

This store is in test mode. Checkout uses Stripe’s test environment: no real charges are made and no orders are dispatched.

Prices

All prices are in Australian dollars and include GST. Delivery to Australian addresses is free. We may change prices for future orders, but never for an order we’ve already accepted.

Payment

Payment is taken at checkout by Stripe Payments Australia Pty Ltd. Your total, including GST and delivery, is shown before you pay.

Orders

We accept your order when your payment is confirmed and your order number is shown. If an item is unavailable after you order, we’ll let you know and refund you in full for that item.

Product information

We describe materials and features using each maker’s product specifications. Leather is a natural material, so colour, grain and markings vary from piece to piece. Measurements are approximate.

Delivery and risk

See shipping & returns for delivery times. Risk in the goods passes to you on delivery.

Returns and your consumer rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

How to make a claim for a faulty, damaged or incorrect item is set out on the shipping & returns page. Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law.

Governing law

These terms are governed by the laws of the Northern Territory, Australia.